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How do I make a warranty claim?
If you want to claim a warranty, a faulty part, please contact [email protected]. You will be required to return any defect parts for us to investigate. A replacement part will be sent on receipt of the faulty part. Once you have made a warranty claim, a case will be opened and you will be sent continuous feedback and information about the status of your case to your email.
What does the warranty cover and for how long?
The warranty only covers normal wear and tear. The screw and nut have 10 years warranty, while everything else have 15 months.
What is the lead time on the spare part I want to buy?
All stock items are avaliable for next day delivery for orders recieved before 15:00pm Monday-Thursday and before 14:00pm on Fridays.
If an item is not in stock we aim to deliver within 5 days.